“Operation Happy Clickers” Emphasizes Need for Telehealth Whistleblowers - TZ Legal - Fraud Fighters
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“Operation Happy Clickers” Emphasizes Need for Telehealth Whistleblowers

August 26, 2021. “Bombardment” by overseas call centers, 18 seconds to prescriptions, and “blatant fraud”—telemarketing and telemedicine are not supposed to be cash cows for fraudsters. The United States Department of Justice, HHS-OIG, the FBI, and a slew of U.S. Attorney offices have conducted several takedown operations of massive telehealth fraud schemes in the past two years, with losses ranging between $1.2 billion to $6 billion. Most recently in Michigan, a takedown effort dubbed “Operation Happy Clickers” for the speed with which medical practitioners clicked to prescribe medically unnecessary durable medical equipment (DME) and genetic tests, resolved $7.3 million in alleged fraud losses to Medicare.

In Michigan, four medical practitioners rapidly signed off on medically unnecessary DME and genetic testing orders, in a scheme to enrich themselves through fraudulent Medicare claims. Telemarketers with no medical background gathered leads by aggressively pursuing Medicare beneficiaries. The marketers then funneled the leads to medical practitioners, who they paid to sign off on medically unnecessary DME and cancer genetic testing orders “under the guise of telemedicine.” Finally, the marketing companies turned around and “sold those signed orders to the owners the DME supply companies and laboratories in violation of the federal anti-kickback statute.”

Of the four Michigan medical practitioners involved in this scheme, they all showed a lack of care and caution in scrutinizing from where they received their patient referrals and in reviewing patient records to determine whether a device or test was medically necessary. One nurse practitioner pled guilty to one count of “making a false statement relating to health care matters” and admitted he approved a volume of 335 patient files in a week, averaging 18 seconds per patient. In terms of short medical visits, that sets a new low.

Telemedicine enabled these practitioners to rapidly approve a high volume of medically unnecessary devices and tests, for no purpose other than to enrich themselves at the taxpayers’ expense. Imagine if they had “used their powers for good” and used technology to advance public health or to better serve vulnerable and elderly Medicare beneficiaries.

Whistleblowers can help prevent these billions of dollars of losses in Medicare fraud. Under the False Claims Act, when whistleblowers report fraud in government programs, they are entitled to receive 15-25% of the government’s recovery.


If you would like to report Medicare fraud, you can contact attorneys at Tycko & Zavareei LLP. Eva Gunasekera and Renée Brooker are former officials of the United States Department of Justice and prosecuted whistleblower cases under the False Claims Act. Eva was the Senior Counsel for Health Care Fraud. Renée served as Assistant Director at the United States Department of Justice, the office that supervises False Claims Act cases in all 94 United States District Courts. Eva and Renée now represent whistleblowers. For a free consultation, you can contact Eva Gunasekera at eva@tzlegal.com or contact Renée at reneebrooker@tzlegal.com (tel.: 202-417-3664). Visit Tycko & Zavareei LLP’s website for whistleblowers to learn more at https://www.fraudfighters.net/.

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